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Medicare Patients Win the Right to Appeal Gap in Nursing Home Coverage

Medium shot of a elderly male patient in a wheelchair looking out a window at night

A three-judge federal appeals court panel in Connecticut has likely ended an 11-year fight against a frustrating and confusing rule that left hundreds of thousands of Medicare beneficiaries without coverage for nursing home care, and no way to challenge a denial.

which came in response to a 2011 class-action lawsuit eventually joined by 14 beneficiaries against the Department of Health and Human Services, will guarantee patients the right to appeal to Medicare for nursing home coverage if they were admitted to a hospital as an inpatient but were switched to observation care, an outpatient service.

The court鈥檚 decision applies only to people with traditional Medicare whose status was changed from inpatient to observation. A hospital services review team can make this change during or after a patient鈥檚 stay.

Observation care is a classification designed for patients who are not well enough to go home but still need the kind of care they can get only in a hospital. But it can have serious repercussions.

Without a three-day inpatient stay, beneficiaries are ineligible for Medicare鈥檚 nursing home benefit. So if they need follow-up care in a nursing home after leaving the hospital, they can face charges of about $290 a day, the average national cost of nursing home care, according to a . Also, since observation care is categorized as outpatient treatment 鈥 even if the patient is on a hospital ward 鈥 they can get stuck with significant copays under Medicare rules.

鈥淵ou can appeal almost every issue affecting your Medicare coverage except this one, and that is unfair,鈥 said , litigation director at the Center for Medicare Advocacy, which represented the patients in their lawsuit along with Justice in Aging, another advocacy group, and the California law firm of Wilson Sonsini Goodrich and Rosati.

Until Congress passed a law that took effect in 2017, hospitals weren鈥檛 required to tell patients whether they were receiving observation care and had not been admitted. Under that law, hospitals must provide written notice, but it does not trigger any right to appeal.

The Department of Justice, representing HHS and the Medicare program, tried numerous times to get the case dismissed, arguing that the decision to admit patients or classify them as 鈥渙bservation patients鈥 was based on a doctor鈥檚 or hospital鈥檚 medical expertise. Patients had nothing to appeal because the government can鈥檛 change a decision it didn鈥檛 make, so no Medicare rule had been violated.

Doctors rejected that notion and have long complained that the Medicare rule undermined their clinical judgment and produced 鈥溾 that can hurt patients. The American Medical Association and state medical societies filed legal papers in support of the patients challenging the rule, as did several other organizations, including AARP, the National Disability Rights Network, and the American Health Care Association, which represents nursing homes across the country.

But U.S. District Judge Michael Shea ruled against HHS in 2020, and estimated that hundreds of thousands of Medicare patients would be able to seek refunds for nursing home care and other costs that admitted patients don鈥檛 pay. The trial took place in 2019.

The government continued to back the rule, however, and asked a federal appeals court panel to reverse Shea鈥檚 decision 鈥 despite comments from then-chief of Medicare Seema Verma, who questioned these policies in a , saying that 鈥済overnment doesn鈥檛 always make sense.鈥

On Jan. 25, the appeals court judges upheld Shea鈥檚 decision, agreeing that when hospitals switched a patient鈥檚 status they were following Medicare鈥檚 2013 鈥渢wo-midnight rule.鈥 It requires hospitals to admit patients who are expected to stay through two midnights. The ruling applies to people in traditional Medicare.

鈥淭he decision to reclassify a hospital patient from an inpatient to one receiving observation services may have significant and detrimental impacts on plaintiffs鈥 financial, psychological, and physical well-being,鈥 the judges wrote. 鈥淭hat there is currently no recourse available to challenge that decision also weighs heavily in favor of a finding that plaintiffs have not been afforded the process required by the Constitution.鈥

A DOJ spokesperson declined to comment on whether government lawyers would appeal the new ruling.

Three groups of Medicare patients who were switched from inpatient to observation status after Jan.1, 2009, will be able to file appeals for nursing home coverage and reimbursement for out-of-pocket costs. People currently in the hospital will be able to request an expedited appeal, and others who have recently incurred costs can file a standard appeal by following instructions in their Medicare Summary Notice. A plan for appealing older claims has not yet been arranged, said Bers. The latest details are available on the . (The three-day inpatient hospital stay requirement is temporarily suspended due to the covid-19 pandemic.)

Observation status also causes trouble for people like Andrew Roney, 70, of Teaneck, New Jersey, who was caught unawares when he was switched from inpatient to observation status. He had Medicare鈥檚 Part A hospitalization coverage, which is free for most people 65 and older. But he didn鈥檛 sign up for Part B, which carries a monthly premium and covers outpatient services, including observation care, doctor visits, lab tests, and X-rays. He spent three days in a nearby hospital for an intestinal infection in 2016.

Roney, a freelance editor and substitute teacher, didn鈥檛 think he needed Part B and assumed Part A would cover his hospital stay. Instead, he was surprised to get a $5,000 bill because he was classified as an observation patient and was not admitted. Despite his best efforts, there was nothing he could do about it except to pay up.

鈥淚t came as a shock to the system,鈥 said Roney, who testified in the 2019 trial. 鈥淚 don鈥檛 want anybody else to go through that.鈥 Although he had given up hope of getting his money back, he intends to file an appeal now that he can. 鈥淚t鈥檚 a nice chunk of change.鈥

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