Patient Loads Often At Unsafe Levels, Hospitalist Survey Finds

Nearly forty percent of hospital-based general practitioners who are responsible for overseeing patients care say they juggle unsafe patient workloads at least once a week, according to a as a research letterin JAMA Internal Medicine.

In the study, researchers at Johns Hopkins University invited nearly 900 attending physicians, known as hospitalists, to complete an online survey that measured various characteristics, including the number of patients they thought they could manage safely during a typical shift. Hospitalists are the physicians who coordinate a patients care and medications among various specialists while theyre in the hospitaland oversee their transition home.

Among the 506 doctorswho completed the survey, forty percent reported that their patient workloads exceeded levels they deemed safe at least once a month. Thirty-six percent said they exceeded their own notions of safe workloads more than once a week. Andnearly a quarter believe their workloads negatively affected patient outcomes by preventing full discussion of treatments.

We know that with increased pressures from the health care system, with decreased reimbursement, present restrictions on work hours, and a focus on patient flow, that there is the concern that attending physician workload has increased, said , an assistant professor of medicine and the studys first author.

Michtalik and his colleagues also found that more than 20 percent of survey respondents believe their workload likely resulted in negative outcomes for patients by contributing to patient transfers, complications and even death. Twenty-two percent said theyve ordered unnecessary procedures, consultations, and other tests due to time constraints.

The study authors acknowledged, however, that the respondents were self-selected and they had no way of confirming whether the doctors perceptions of risks correlated with actual risks.

With an increased amount of patients into the health system, if there is an underlying issue with work load, we can expect it to get worse, Michtalik added in an interview.

Though the findings dont surprise , the president and chief executive officer of the Institute for Healthcare Optimization, a nonprofit research group, who said he thought the study was overdue. It may be common sense, but its important to have data to support it, he said in an interview.

According to Litvak, physicians at hospitals across the country are regularly subjected to highly fluctuating patient demand. Those peaks [in demand] are mostly artificial in nature and are the result of our mismanaged patient flow. Smoothing those peaks is the only alternative to reducing physician workloads short of hiring more physicians.

Michtalik said the health care system has typically responded to increased costs by trying to decrease reimbursements, “assuming that providers and health care systems will become more efficient.

In actuality,” he said, “we may be focusing on a pennywise strategy, where were actually causing pounds of increased cost because of additional unnecessary testing, decreased discussions, and a paradoxical increase in costs.

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