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How Much Will That Surgery Cost? 馃し Hospital Prices Remain Largely Unhelpful.

How Much Will That Surgery Cost? 馃し Hospital Prices Remain Largely Unhelpful.

President Donald Trump holds an executive order on health care price transparency requirements, alongside Health and Human Services Secretary Robert F. Kennedy Jr. (left) and Secretary of Commerce Howard Lutnick. (Jim Watson/AFP via Getty Images)

It鈥檚 a holy grail of health care: forcing the industry to reveal prices negotiated between health plans and hospitals 鈥 information that had long been treated as a trade secret. And among the flurry of executive orders President Donald Trump signed during his first five weeks back in office was a promise to 鈥淢ake America Healthy Again鈥 by giving patients accurate health care prices.

The goal is to force hospitals and health insurance companies to make it easier for consumers to compare the actual prices of medical procedures and prescription drugs. Trump gave his administration until the end of May to come up with a standard and a mechanism to make sure the health care industry complies.

But 罢谤耻尘辫鈥檚 2025 order is also a symbol of how little progress the country has made since he issued nearly six years ago. Consumers find it only partially useful, and the quality of the information is spotty.

A 鈥楤old鈥 First Step That Fizzled

The 2019 order was 鈥減retty bold,鈥 said , a senior vice president at KFF, a health information nonprofit that includes 黑料吃瓜网 News. 鈥淭hey basically went at the providers and the plans and said, 鈥楢ll this data you think is confidential we鈥檙e not going to make confidential anymore.鈥欌

What followed was, to consumer advocacy groups, a disappointment. Hospitals and insurers posted on websites voluminous, complex, and confusing data about their prices. The information has been a challenge for even experts in health care pricing to navigate, let alone consumers. Some members of Congress to put the force of law behind price transparency requirements; those bills died. And President Joe Biden鈥檚 administration was criticized for not more stringently enforcing the regulations, with one consumer advocacy group even buying featuring the rapper Fat Joe alleging that 鈥渉ospitals and insurers hide their prices.鈥

罢谤耻尘辫鈥檚 new order, signed in February, said that hospitals and health plans 鈥渨ere not adequately held to account when their price transparency data was incomplete or not even posted at all.鈥

The Government Accountability Office that the Centers for Medicare & Medicaid Services didn鈥檛 know whether prices reported by the health care industry were correct or complete. But CMS, which regulates hospitals, now plans to 鈥渟ystematically monitor compliance鈥 and help institutions understand the requirements, said Catherine Howden, an agency spokesperson.

Howden did not answer questions about whether CMS staffers overseeing price transparency compliance have been fired as part of the Trump administration鈥檚 wide-ranging effort to cut the federal workforce.

鈥榋ombie鈥 Rates and Other Inconsistencies

Meanwhile, independent researchers have found numerous problems with the quality of price data both hospitals and health insurers do share with consumers.

A from the Peterson-黑料吃瓜网 System Tracker found that data reported by four health insurers in New York City often included prices that they say they pay hospitals for services that those health providers don鈥檛 鈥 or can鈥檛 鈥 provide. These are called 鈥済host鈥 or 鈥渮ombie鈥 rates. For example, the health plans reported dentists, optometrists, and audiologists receiving payments for knee replacements, gastrointestinal exams, and other procedures unrelated to their specialties.

In other cases, the data included different prices for the same service paid for by the same insurer at the same hospital. UnitedHealthcare, for example, reported paying New York-Presbyterian/Weill Cornell Medical Center three rates 鈥 $47,000, $64,000, and $70,000 鈥 to treat a heart attack.

Or, the insurers reported paying the same price for vastly different services. Aetna, for example, said it paid exactly $6,292 to Mount Sinai Beth Israel hospital for the treatment of respiratory infections, heart attacks, cancers of the digestive tract, kidney and urinary tract infections, and psychosis.

Neither UnitedHealthcare nor Aetna addressed the discrepancies in the data. Cole Manbeck, a spokesperson for UnitedHealthcare, said the insurer has met price transparency requirements and urged members 鈥渢o use our cost-estimator tools for exact costs based on their specific health plan.鈥 Aetna spokesperson Shelly Bendit referred questions to AHIP, a lobbying and trade association for insurers.

Health insurers have 鈥渟trongly supported鈥 price transparency, said Chris Bond, a spokesperson for AHIP. The group will work with the Trump administration to provide transparency 鈥渋n a way that is meaningful for the end user, while also promoting a competitive private market,鈥 Bond said.

What鈥檚 a Consumer To Do?

Estimates and total prices aren鈥檛 very useful for consumers, who are mainly interested in what they鈥檒l ultimately have to pay out-of-pocket, said , a professor of applied economics at Harvard University. That can vary by health plan, depending on deductibles, copayments, and other fees.

鈥淢ost of the price transparency information doesn鈥檛 have that,鈥 he said.

It also doesn鈥檛 give consumers information about the quality of care, Cutler added, which can lead to an old bias. 鈥淚t鈥檚 kind of like wine when you go to the restaurant,鈥 he said. 鈥淧eople assume that the more expensive wine is better.鈥

Cutler said he鈥檚 skeptical that price transparency will lower costs for patients. But he said it may offer insight to hospitals and health plans about what their competitors are charging and paying for services 鈥 knowledge that could inadvertently lead to price increases if hospitals that receive a lower rate than a competitor demand higher reimbursement from health plans.

罢谤耻尘辫鈥檚 notes that the top quarter of the most expensive health service prices have dropped by 6.3% a year since his 2019 order.

However, the same research referenced in the executive order showed that the bottom quarter of services got more expensive, at a rate of about 3.4% per year, according to by Turquoise Health, a health care price data firm that examined rates at more than 200 hospitals in the 10 largest U.S. markets.

Some patients say that with research and persistence, they鈥檝e been able to make price transparency work for them.

A photo of Theresa Schmotzer indoors.
Theresa Schmotzer of Arizona, who consulted online cost data before surgery, says she wishes hospitals themselves offered a menu with prices for procedures. 鈥淲e need that level of transparency,鈥 she says.(Theresa Schmotzer)

Theresa Schmotzer, 50, of Goodyear, Arizona, said she used to save nearly $3,000 on outpatient surgery to have a fibroid removed last year.

Schmotzer, who has health insurance, said the hospital first told her she would owe $3,700 for the procedure and wanted the payment upfront. But she was skeptical.

She said her health insurer was unable to quote a price for the procedure or specify how much she would owe. The morning of the surgery, Schmotzer said, she found a spreadsheet online at PatientRightsAdvocate.org that included different prices paid by insurers, including hers. The reported price for the procedure was closer to $700, she said.

Schmotzer said she took a printout of the spreadsheet to the hospital and presented it during preadmission. She paid her $300 deductible and told the hospital to bill her for the rest.

A few months later, she said, the bill arrived in the mail for the remaining $400, which she paid.

When people go for surgery and aren鈥檛 clear upfront what the cost will be, it stokes fear, she said. 鈥淏ecause they鈥檙e going in blind.鈥

Next Steps

Hospitals say they want to work with federal regulators and comply with reporting requirements, said Ariel Levin, director of coverage policy for the American Hospital Association, which represents about 5,000 institutions. Levin said consumers should be given the price of services and 鈥渁 more comprehensive estimate鈥 that represents an entire episode of care and the amount they鈥檒l owe out-of-pocket, based on their health plan.

CMS has developed rules since 罢谤耻尘辫鈥檚 2019 order to make price information reported by hospitals and health plans easier to understand, and the more than a dozen hospitals for failing to comply.

Federal rules to report an estimate, a price range, or a historical rate for their services, while can adjust prices based on factors like the severity of the case, the length of treatment, and a patient鈥檚 age.

KFF鈥檚 Claxton said that such flexibility doesn鈥檛 allow for 鈥渁pples-to-apples comparisons鈥 and that the data must be reliable before researchers can use it to better understand health care costs. 鈥淚t doesn’t seem to be that yet,鈥 he said.

Much remains to be done before price transparency lives up to expectations that it will increase competition and lower costs, said , chief executive of the Health Care Cost Institute, a nonprofit research group.

Price transparency alone is not a silver bullet, Martin said. It鈥檚 鈥渁 critical first step鈥 for employers, lawmakers, regulators, and others to better understand how money flows through the health care system and how to make it more efficient, she said. 鈥淚t鈥檚 not the whole thing.鈥